teresa-valencia-photography-scottsdale-plaza-resort-wedding-groomsmen.jpg
 

FREQUENTLY ASKED QUESTIONS


 

DO WE GET DIGITAL FILES?

Yes, Digital files are included in the cost of your package. Your online gallery will be easily accessible on any computer, mobile device or tablet. with one click you'll start downloading all images. You can even order prints direct from your gallery at very affordable prices from my professional printing lab. Also, you can send that link to all your friends and family so they too can enjoy the photos and download the ones they like of themselves. 

HOW MUCH ARE YOUR PACKAGES?

Pricing can be seen over on my Wedding and Portraits pages. If you have specific questions please contact me.

DO YOU TRAVEL?

I love to travel especially in the summer. So if you are looking for a wedding in cooler climates I am there! From the Grand Canyon to the White Mountains or even Historic Tombstone I will go with you through out the state and beyond! Every state has its own beauty and I would love to discover it with you!

WHEN SHOULD WE BOOK?

Wedding booking should ideally happen 6-12 months out for a wedding, or as soon as your venue and date have been decided. If you are a last minute bride, don't worry, I probably have room for you too! Half my weddings the past year were brides I booked 2-10 weeks before their wedding.

Portraits should be at least 2-4 weeks in advance, 3-4 if you want a weekend.

DO YOU OFFER DISCOUNTS OR HOURLY RATES?

From next year to 25 years from now, you'll want to look back and be able to relive the day you spent so much time and effort planning. I don't want to miss a second of that but understand that budgets exist. That is why my packages start at 6 hours, which gives us enough time for details and special moments but will not cover the entire day.

Discounts are not offered unless I am having a promotion, to keep up with these you should like and follow my Facebook page

HOW DO WE RESERVE OUR DATE?

The two things needed to reserve your date are the signed wedding agreement and a $500 retainer. Both can be done online. Once we have talked, emailed or video chat and made sure I would be a good fit I'll send you a link to sign the agreement and process the payment using any major credit/debit card. Once those two things are done - I will put it on my calendar and that date will be yours.

WHEN DO WE RECEIVE OUR IMAGES?

Images will be available with in 3 months or 4 weeks depending on the type of session you book. Weddings take longer due to greater volume of photos. 

WHAT IS A SECOND SHOOTER?

A Second Shooter is a second professional photographer that will help me capture all the details, moments and formal photos from your wedding. We all wish we could be in two places at once and a second shooter allows that to happen.

DO YOU OFFER A PAYMENT PLAN?

Payment plans are offered depending in how far out you are booking your wedding. Once your retainer is received the remainder of your package price will be split into equal payments that will allow you to pay off the balance 2 weeks before the wedding.

WHAT IF THERE IS BAD WEATHER?

Unfortunately if there is bad weather on your wedding day we have to work through it. If you don't mind getting a little wet, I won't either. 

If there is bad weather on the day of your session we can reschedule your shoot within the following two months.

CAN I GET ALL THE PHOTOS?

I take a significant amount of photos during each session or wedding and only keep and present you with the ones that are representative of my image quality and brand. These are images you will want to hang up when you get home. No one needs to see those photos where you are blinking, sneezing or otherwise making weird faces.

CAN I BUY THE UNEDITED PHOTOS?

Every photo I take and give to you is individually worked on and edited by me to give them a look that makes them true to my brand and style, the reason behind why you hired me. For this reason unedited photos are not released as they do not properly convey my final image style and look. To maintain that style and brand I ask that you refrain from any additional edits, crops, or make any type of alterations to any photos, including black and white or instagram filters as it is against the copyright law on each photo for anyone to edit or alter my photos in any way.

If you would like to see a different look on final images you have received feel free to contact me right away so we can go over those options and you can receive a high resolution, professional quality edit on your image. 

CAN I POST ON SOCIAL MEDIA?

Your thumb drive or DVD will include a folder of images specifically for social media usage. 

Also, images will be put up on my Facebook page and you will be tagged in them so you can share those as well with friends.

I just ask that you do not edit, crop, or make any type of alterations to any photos, this includes instagram filters.

WHY DO I SIGN AN AGREEMENT?

The agreement protects both of us from untoward usage of the photos taken of you and assures that neither of us gets taken advantage of.

DO I HAVE TO GET PRINTS THROUGH YOU?

You are not required to go through me and can take your digital files anywhere. That being said, I use a professional lab to print all the products offered on your proofing site. These labs have facilities only available to professional photographers guaranteeing you get top of the line quality photos to display in your home. The online ordering process is so convenient and easy that you'll love the order system built directly into the gallery you receive. Prices are extremely affordable and the prints are printed at an amazing production facility and delivered direct to your home in just a few days. So if you want to do it yourself elsewhere you can, but if you like it easy one stop shopping, that is possible as well. 

Have an additional questions not listed here? Feel free to ask!
Just contact me and we can chat!